Shipping policy
At HockeyGear360, we are committed to shipping your order quickly and efficiently.
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. Once shipped, you will receive an email containing your tracking number.
Delivery
We ship using trusted carriers including GLS, Canada Post, and UPS.
Estimated delivery times:
| Region | Estimated Delivery Time |
|---|---|
| Canada | 1–5 business days (varies by province) |
| United States | 2–5 business days |
| International | Varies by destination |
Transit times are carrier estimates only. Remote areas or peak seasons may require additional time.
Shipping Rates
Shipping costs are automatically calculated at checkout based on your shipping address and the total weight of your order.
Customs & Import Fees
Shipments outside of Canada may be subject to customs duties, import taxes, or brokerage fees determined by local authorities or carriers. These charges are the customer’s responsibility and are not included in product prices or shipping fees.
Responsibility
Once the package has been handed to the carrier, the risk of loss or damage transfers to the customer. HockeyGear360 is not responsible for delays caused by the carrier, customs, or events beyond our control.
